Test, optimize & future-proof your UX in China
We're the research agency in China that blends UX with design thinking and digital know-how.
The line between offline and online has become blurred, digital experiences have become an integral part of customer journeys across all industries. China is at the forefront of this digital consumer revolution, and our team is centre stage to help you better understand your customers in China and how to design products for them.
We use UX research to help best-in-class companies design better user experiences in China
After redesigning their global e-commerce mobile app, Dyson needed to localize their product for the Chinese market. We helped them do that through 1-on-1 usability testing and UX consulting.
Our team provided a UX expert review of the Kaspersky Chinese anti-virus software before running usability testing in Shanghai and UX workshops in Moscow.
We ran usability testing and UX benchmarking of an automotive infotainment system and dashboard against best-in-class Chinese connected cars in our Shanghai UX lab.
Investigating opportunities for blockchain solutions in specific markets through user interviews with director-level industry leaders to provide recommendations on strategies.
When the Nielson Norman Group team visited China they worked at UX Spot to run user interviews and usability testing. Our team helped facilitate, recruit and interpret the interviews.
Localizing in China can be hard. We make it easy
"They quickly got the point of what we want to achieve, and came up with a solid execution plan in a short turn around time. During the project execution phase, they met all the major timelines and demonstrated their professional expertise on user studies and design."
"Working on a user testing and expert review of our product they produced not only a regular report, but also a competitor analysis and recommendations for our product’s adaptation in the Chinese market. I absolutely recommend this company for UX activities in China."
"We've been working with the team at UX Spot for several months now conducting research projects to localize our product. Apart from top notch facilities in Shanghai, their expertise and flexibility has helped us uncover new user insights that were key to strengthen our position in China."
When we’re not helping clients, we’re sharpening our skills with independent research
We tackle the big questions around UX in China that you want to know, to help you better understand the Chinese digital ecosystem and how its users prefer to interact and engage.View all our insights
We blend UX research with design, tech and cross-cultural understanding
UX Spot is the leading UX research team in China with a unique ability to blend design, technology and UX research methodologies with an understanding of your business objectives and goals in China.Learn about us
Run usability testing on your digital products, apps and interactive experiences in our custom-built UX lab. Understand how your target Chinese users really use your products and how you can optimize them to earn more customers.
Identify pain-points and China localization issues quickly by using local Chinese UX experts to review your product. We provide task analysis through the eyes of users with actionable recommendations and strategy to optimize.
Focus group interviews provide an environment for moderated discussions with a group of your target Chinese users in our UX lab. Ideal for uncovering and exploring users preferences and the reasons for those preferences among different solutions.
Wrapping up a busy year at UX Spot our Research Director, Samuel Jesse was invited on The China Startup Pulse podcast to discuss UX best practices and product localization in China with host Oscar Romas from China Accelerator.Continue reading
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