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discovery
Understand your customers’ needs, behaviors, and motivations to inform the design of future experiences.
User experience
design
Harness user experience research insights to drive the design and business decisions in your digital products.
User testing &
optimization
Test your products to identify pain points, opportunity areas for improvement, and optimize usability.
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Co-creation workshops
Co-creation workshops
Drive user-centric innovation in China and APAC
At UX Spot, we leverage co-creation to solve complex design challenges and drive innovation in the dynamic digital markets of China and APAC. Our tailored approach integrates user collaboration throughout the research and design process, delivering actionable insights and innovative solutions that resonate with diverse audiences in your target markets.
Unlock product innovation through co-creation
Co-creation workshops are powerful tools for driving innovation in product development. By actively involving users in the design process, we tap into collective creativity and uncover insights that traditional research methods often miss. Our approach to co-creation in China and APAC markets yields four key benefits.
Reveal latent user needs
Our co-creation workshops tap into tacit and latent knowledge, uncovering innovative opportunities that traditional research methods often miss. By engaging users in creative exercises, we develop features that address real, unmet needs, leading to breakthrough digital solutions.
Accelerate product development
Validate concepts rapidly with direct user input. Our iterative co-creation process reduces time-to-market through quick, user-driven cycles, giving you a competitive edge in the fast-moving China and APAC markets.
Mitigate design risks
Align your product vision with actual user expectations. By integrating diverse user perspectives throughout development, we help you minimize resource waste on unwanted features and focus on what truly matters to your target audience.
Boost user adoption
Create intuitive products that seamlessly fit into users' lives. Our co-creation approach increases adoption rates and user satisfaction by ensuring you design solutions that users genuinely want and need.
Our co-creation process - the path of expression
We guide participants through a dynamic journey, transforming current experiences into future-ready digital solutions:
Immerse in current product interactions
We begin by immersing participants in their current digital experiences, using techniques like digital diaries and photo journaling. This helps identify pain points and frustrations in existing user experiences, clearly understanding user needs to inform innovative solutions.
Uncover experience patterns
We use interactive journey mapping to uncover patterns in users' digital behaviors and product and service interactions collaboratively. This process reveals successful features and consistent pain points, guiding product improvements and innovation opportunities.
Envision future digital experiences
Leveraging the Path of Expression framework, we facilitate forward-thinking exercises that encourage participants to imagine and articulate their ideal future experiences. This phase combines user insights with emerging tech trends to create innovative digital solutions that address current and future needs.
Prototype digital concepts
We transform ideas into testable prototypes with direct user input. Using rapid digital prototyping techniques, we ensure final products are both innovative and highly usable through iterative refinement, all driven by user feedback and co-creation.
Co-creation methods tailored for digital innovation
Our co-creation approach employs various innovative methods, each carefully selected and adapted to drive digital innovation in the unique contexts of China and APAC markets. These techniques elicit deep insights, foster creativity, and generate user-centered solutions that resonate with local audiences.
Say, do, create workshops
Our workshops integrate the Say, Do, Create framework, allowing us to capture explicit, observable, and tacit knowledge. Participants engage in verbal discussions, demonstrate behaviors, and create artifacts representing their ideal digital experiences.
Interactive digital journey mapping
We use advanced digital tools to visualize and optimize the entire user experience collaboratively. This method identifies key touchpoints and opportunities for enhancement, ensuring a holistic view of the user journey.
Generative design toolkits
We create custom toolkits that enable participants to express complex ideas and desires. These may include digital interfaces, physical materials like stickers, image cards, or a combination. Our toolkits are designed to stimulate creativity and yield richer, more relevant insights by tapping into conscious and subconscious user needs.
Future scenario building
Engage users in envisioning and designing future digital experiences through techniques like speculative design and design fiction. This approach helps anticipate evolving needs and technological trends, which are particularly crucial in the rapidly changing China and APAC markets.
Tangible outcomes from co-creation
Innovative digital concepts
User-generated ideas that push the boundaries of your digital offerings in your target market.
Validated product features
A prioritized list of features that users actually want and need, tailored to local preferences.
Enhanced user engagement strategies
Actionable plans to increase user adoption and satisfaction with your digital products across diverse APAC regions.
Competitive differentiation
Unique insights that set your digital offerings apart in the rapidly evolving China and APAC digital landscape.
Recent case studies informing future design with co-creation workshops
Discover how collaborative design workshops empower users and stakeholders to shape meaningful, innovative experiences through hands-on creativity and shared insights.
Locations
Shanghai
176 Xietu East Road,
3rd Floor, Huangpu, Shanghai, China
Hong Kong
14 Taikoo Wan Road, 21st Floor, Cityplaza 3, Taikoo, Hong Kong
Sydney
320 Pitt Street Sydney, New South Whales, Australia
Singapore
5 Temasek Boulevard, 17th Floor, Singapore
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