Privacy Policy

At UX Spot, we are committed to protecting the privacy and security of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (uxspot.com). By using our website, you consent to the practices described in this policy.

We may collect the following types of information when you interact with our website:

• Personal Data: Information you provide voluntarily, such as when contacting us via email, forms, or our chatbot, which may include your name, email address, and phone number.
• Technical and Usage Data: Automatically collected data such as IP addresses, browser type, device information, and website usage patterns via analytics tools.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

We use collected data for the following purposes:

• To provide, maintain, and improve our website and services.
• To respond to inquiries or requests submitted through our contact forms, chatbot, or email.
• To analyze and monitor website usage and trends to enhance user experience.
• To comply with legal obligations or enforce our rights.

We use Tidio, a third-party chatbot service, to facilitate real-time communication with visitors on our website. Tidio may collect and process user data, including name, email, and chat history, to improve interactions and provide support. Tidio operates in compliance with applicable data protection laws. For more information, please refer to Tidio’s Privacy Policy.

UX Spot does not sell, rent, or trade personal data to third parties. However, we may disclose personal data in the following circumstances:

• Legal Compliance: If required to comply with a legal obligation, judicial proceeding, court order, or other legal process.
• Business Transfers: In the event of a business transition, such as a merger, acquisition, or sale of assets, we may transfer user data as part of that transaction. Users will be notified via a prominent notice on our website at least 30 days before any changes to ownership affecting personal data.
• Service Providers: We may share data with trusted third-party service providers who assist in operating our website, provided they comply with strict data protection requirements.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Technical and analytical data may be retained for a limited period to enhance and secure our website.

We use Google Analytics to collect aggregated data on website usage, including traffic sources, visitor interactions, and conversion rates. We adhere to best practices to avoid collecting personally identifiable information (PII). Google Analytics provides users with privacy controls, including customizable cookie settings and data retention policies. As of [Insert Date], our data retention settings for Google Analytics are configured for the minimum retention period of 14 months.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on applicable laws, you may have the following rights regarding your personal data:

• The right to access, correct, or delete your personal information.
• The right to restrict or object to processing of your data.
• The right to withdraw consent where applicable.

To exercise these rights, please contact us at research@uxspot.com.

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. If significant changes affect how we process personal data, we will notify users through a prominent notice on our website.

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, you can contact us at:

176 Xietu East Road, Office 307, Huangpu, Shanghai, China

research@uxspot.com